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Responsible Gambling

At JokiCasino, we want your experience to be enjoyable, exciting, and safe. While gaming is meant to be fun, it’s important to remember that wins are never guaranteed, and losses are always part of the activity. That’s why we encourage players to approach gambling responsibly and remain aware of the potential financial or emotional challenges that can arise if limits are exceeded. Our goal is to ensure that your time with us stays positive, even during sessions when the results don’t go your way.

How to Gamble Responsibly?

Most players enjoy gambling without issues, but for some, it may become difficult to stay in control. To help you maintain healthy habits while playing on our site, consider the following guidelines:

  • View gambling as entertainment, not as a way to earn money.
  • Avoid chasing losses or trying to win back money immediately.
  • Only play with funds you can afford to lose.
  • Keep an eye on the time and money you spend while playing.
  • If you feel overwhelmed, take a break by suspending your account for a chosen period.
  • If gambling feels stressful or problematic, seek support from professional organizations.

Gambling Problem? Test Yourself

If you’re unsure whether gambling may be becoming a problem, ask yourself the questions below. These can help you recognize early signs of harmful behavior:

  • Does gambling interfere with work, school, or other responsibilities?
  • Do you play mainly to escape boredom or pass the time?
  • Do you often gamble alone for extended periods?
  • Have people around you expressed concern about your gambling?
  • Have you lost interest in hobbies, relationships, or activities because of gambling?
  • Have you hidden or lied about the time or money you spend playing?
  • Have you ever borrowed, stolen, or lied to support your gambling?
  • Do you avoid spending your gambling money on anything else?
  • Do you continue gambling until every last cent is gone?
  • After losing, do you feel an urgent need to win back your losses quickly?
  • If you run out of money, do you feel anxious or desperate and immediately want to play again?
  • Do conflicts, disappointment, or frustration make you want to gamble?
  • Do you ever feel depressed or hopeless due to your gambling?

If you answered “yes” to several of these questions, seeking professional help could be an important next step.

Where to Find Help?

If gambling starts to feel stressful or difficult to control, don’t hesitate to reach out for help. Speaking with someone who understands the challenges can make a significant difference.

Helplines:

HMS – Hasartmängusõltlaste Ühing
Website: hms.ee
Email: [email protected]
Helpline: 56 35 45 90

Hasartmängusõltuvuse Nõustamiskeskus
Website: 15410.ee
Email: [email protected]
Helpline: 15410

Gamblers Anonymous
An international support organization offering confidential assistance to individuals affected by problem gambling.

Additional resources:
GamblingTherapy.org
GamblersAnonymous.org

Do You Need a Break From Gambling?

If you feel that stepping away from gambling would benefit you, we encourage taking a temporary break. You may request a suspension of your account for a period of at least 7 days, during which no deposits can be made. After the selected period ends, contact our support team to reactivate your account.

You can also set personal loss limits by contacting customer support or by visiting the loss limit options available on your account. These limits prevent placing bets that would exceed the threshold you choose.

Are You an Underage Player?

It is strictly prohibited for anyone under the age of 18 (or under 21 for Estonian citizens) to gamble. JokiCasino takes this responsibility very seriously and uses electronic age verification methods to prevent underage access. Random age checks are also carried out on all players, regardless of payment method.

Accounts used by underage individuals will be closed, winnings forfeited, and relevant authorities notified. If you share your device with minors, we recommend using online filtering tools such as NetNanny or CyberPatrol to block access to gambling websites.

Final Note

At JokiCasino, the wellbeing of our players comes first. We want you to enjoy our games and have fun, while always keeping control. If at any moment you feel that gambling is affecting your life negatively, please reach out to the support services listed above. Online gambling should be a source of entertainment — and we are here to help ensure it stays that way.